Reviews about Edible Arrangements
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June 03, 2020, by Ashly Drake
Personally living so far away from my family, I feel that people like me depend on companies like this to come through on occasions where we can not be there!! And unfortunately they have let me down completely! I put an order in the morning of January 31st at 10:00 am for my Dads birthday. I am his only child so it is important to me that I get him something on days like this. When 7 hours past and he still had not received his arrangement I called and talked to a lady and ask if she could give me a time on when it would be delivered. She proceeded to tell me that her delivery driver was just getting back from his Southern side routes and was loading up to do the North side. I then asked her if it would be delivered by 7 pm because I was having it delivered to his work and that's when he leaves. She assured me that it would be there before he left. When 6:00 Pm came and it still had not been delivered I called her again and she told me that she just heard from her driver that he was getting gas and delivering mine next. Shortly after my Dads boss received a phone call asking to speak to my Dad. When his boss questioned the call it was someone from the company saying that there truck had broke down and they had to go back to the location in Farmington to pick up another vehicle and load it and he would be there soon. So his boss then had to come up with a plan to keep my Dad there later so he wouldn't miss his present. It was delivered 15 minutes to 8:00 Pm!!!! Almost 9 1/2 hours. So if you are trying to order from them I would absolutely do it a day or two in advanced. I would also hope the company that takes on such a responsibility would maybe think twice about doing same day deliveries. I am disappointed completely and I will not be doing business with them again do to there lack of integrity and lengthy delivery time.